Last Updated: July 26, 2026

Thank you for shopping with Nightmare Trip. We are committed to processing and shipping your order as efficiently as possible. Please review the information below regarding our shipping policies.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, holidays, or promotional events, processing times may be slightly longer. If your order experiences a significant delay, we will notify you as soon as possible.

Orders are processed Monday through Friday, excluding weekends and major holidays.

Shipping Times

After your order has been processed, estimated shipping times are:

• Estimated Delivery: 7–14 business days

These delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, customs processing (for international orders), or other factors outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and order contents.

From time to time, Nightmare Trip may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Nightmare Trip is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us immediately. While we will do our best to make changes before your order ships, we cannot guarantee modifications once processing has begun.

Lost, Delayed, or Stolen Packages

Once your order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

Nightmare Trip is not responsible for shipping delays caused by weather, carrier disruptions, customs processing, or other circumstances beyond our reasonable control.

If your tracking information shows your package as delivered but you have not received it, please:

• Verify the shipping address.

• Check around your delivery location.

• Ask neighbors or household members.

• Contact the shipping carrier directly.

If you still need assistance, please contact us and we'll do our best to help.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their country's customs authorities.

Nightmare Trip is not responsible for delays resulting from customs inspections or clearance procedures.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number.

• Photos of the damaged packaging.

• Photos of the damaged item(s).

We will review your claim promptly and work with you to provide an appropriate resolution.

Multiple Shipments

Some orders may ship in multiple packages depending on product availability or fulfillment logistics. If this occurs, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact Nightmare Trip using the contact information provided on our website. We're happy to assist you.